PropOS, operated by Soulives LLC. Last updated October 29, 2026.
PropOS is software for real estate agents at getpropos.app. This policy covers the PropOS application, the getpropos.app website, and emails we send about the product.
Account information you give us: your name, email, phone, and brokerage details. Working data you enter into the product: deals, transactions, client contact records, commission figures, and documents you upload. Billing runs through Stripe; card numbers live with Stripe, never on our servers. The website keeps basic page counts. The PropOS application and its sign in pages run no advertising trackers. Public property pages are the one exception, described below. We do not sell personal information.
To run the product you signed up for, to bill for it, to answer support, and to send product email. Product announcement emails to agents carry an unsubscribe link that works with one tap. Data you enter about your clients is yours: we process it to provide the software and for no other purpose.
Nobody outside the service providers needed to run the product: hosting, Stripe for payments, and our email delivery provider. Each receives only what its job requires. We disclose information if the law requires it.
Your data stays while your account is active. Ask us to close the account and we delete your data within 30 days, except records we must keep for tax or legal reasons. Write to the address below for a copy of your data or a deletion request.
An agent can publish a public page for a home they list, at getpropos.app/listings/. Pages published by Team Muds at OverSouth Real Estate use the Meta pixel to measure visits from Facebook and Instagram ads, so Team Muds can tell whether an ad was worth running. The pixel uses cookies and tells Meta which page you viewed, details shown on it such as the price, and that a tour request was sent from it. It does not send Meta your name, email, phone number, or message. If your browser sends a Global Privacy Control signal, the pixel does not load.
A tour request goes to the agent named on the page, who answers it. For how Team Muds handles your request, see the Team Muds privacy policy at hellomuds.com/privacy.
PropOS-AskTime is a free browser extension that composes a showing request text for the listing you have open in your MLS system and hands it to your Messages app. It collects nothing and sends nothing. It reads the listing on your screen only when you click it, and the only thing it stores is your own message template and signature, saved locally in your browser. No account, no server, no analytics, and no data ever leaves your computer.
Soulives LLC · muds@oversouthre.com · 455 Lake Ave, Saint James, NY 11780
See also the terms. If we change this policy, the date above changes with it.